Terms & Conditions
Purchase Agreement
The client (“Buyer”) agrees to purchase products and/or services from HelixMD through the Company’s website.
The purpose of this Agreement is to define the terms, conditions, and restrictions governing the purchase and use of products and services provided by HelixMD.
As used herein, “Products” refers to any items, treatments, services, materials, or offerings purchased or obtained from HelixMD.
By purchasing from this website, the Buyer agrees to the following terms and conditions:
1. Product Use & Disclaimer
All products and services provided by HelixMD are intended to be used only as described and in accordance with applicable laws and guidelines.
The information provided on this website is for educational and informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
HelixMD does not provide medical advice through this website. Customers should consult with a qualified healthcare professional before making decisions relating to their health.
2. Customer Responsibility
By purchasing products or services from HelixMD, the Buyer acknowledges responsibility for:
- Understanding the products or services purchased
- Following all provided instructions and recommendations
- Ensuring compliance with applicable laws and regulations
- Seeking professional guidance where appropriate
HelixMD is not responsible for misuse, improper handling, or unauthorized use of products or services
3. Age Requirement
Customers must be at least 21 years of age to purchase products or services from this website unless otherwise permitted by applicable law.
By completing a purchase, the Buyer confirms that they meet the required age criteria.
4. Liability Disclaimer
HelixMD makes reasonable efforts to provide accurate information and quality products/services. However, the Company does not guarantee specific results.
To the fullest extent permitted by law, HelixMD and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, use, or inability to use products or services.
The Buyer agrees to indemnify and hold harmless HelixMD from claims, damages, losses, expenses, or liabilities arising from the Buyer’s misuse or unauthorized use of products or services.
5. Health & Safety Responsibilities
The Buyer acknowledges that they are responsible for understanding:
- Any potential risks associated with purchased products or services
- Proper handling, storage, and usage requirements
- Applicable regulations and guidelines relating to use
HelixMD encourages customers to seek appropriate professional advice before using any products or services related to health and wellness.
6. Right to Refuse Service
HelixMD reserves the right to refuse or limit sales, services, or access to any customer where required for safety, compliance, or business reasons.
7. Intellectual Property
Unless otherwise stated, all content on this website, including:
- Text
- Logos
- Branding
- Graphics
- Images
- Website design
- Materials
are the property of HelixMD and are protected by applicable copyright and intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission.
8. Payment Terms
We accept credit cards and other approved payment methods.
Payments made through this website are processed securely through our payment providers.
Additional processing fees may apply where applicabl
9. Third-Party Links
Our website may contain links to third-party websites or services.
HelixMD is not responsible for the content, security, availability, or practices of third-party websites.
10. Order Acceptance Policy
Receiving an order confirmation does not guarantee acceptance of an order.
HelixMD reserves the right to accept, decline, or cancel orders for any reason, including availability, compliance, or pricing errors.
If an order is cancelled after payment has been processed, a refund will be issued where applicable.
11. Privacy
When you purchase from HelixMD, we may collect personal information including:
- Name
- Email address
- Phone number
- Billing information
- Other details required to process your order
We use this information to:
- Process transactions
- Provide customer support
- Improve your experience
- Communicate important updates
For more information, please review our Privacy Policy.
12. Shipping Policy
Where applicable, orders are processed within the stated timeframe provided at checkout.
While we aim to ensure timely delivery, HelixMD cannot guarantee exact delivery times due to circumstances outside of our control.
13. Taxes
Customers are responsible for any applicable taxes, duties, or fees required by their location.
Where required by law, applicable taxes will be calculated and added during checkout.
14. Pricing Errors
In the event of a pricing error caused by a typographical mistake or technical issue, HelixMD reserves the right to cancel or refuse affected orders.
If payment has already been processed, the customer will receive a refund for the incorrect amount charged.
15. Changes to Terms
HelixMD reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page and will take effect immediately upon publication.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
HelixMD
Email: support@helixmd.com
Phone: 978-502-1025